Besides all of ipitomy s great features, the small office is a compact chassis that is easy to mount using the convenient vesa bracket. Plantronics hub also works in conjunction with plantronics manager pro to give your it staff an easytouse tool to configure and mana ge devices across the enterprise. Mycalls call centre an essential application for any contact centre and specialist call centres. Click save and configure wait and the phone will download its new config, with the external ip address for the pbx. Ipitomy call manager download keyword found websites listing.
Ipitomy ip phone guides and ippbx administration manual. Ipitomy voip phone systems phoenix communication solutions. Flexible acd features make ipitomy the best choice for environments that require a highly flexible and capable call center solution. Install the client on the same computer that you use to login to msp ncentral. Q manager is easy to use and with a surprising amount of abilities. Using call park is as simple as pressing the park call button. Ipitomy desktop call manager install guide this guide assumes that your ip1200ip1500ip2000 is on firmware 3. Call detail record cdr information about calls collected from the ipitomy for a specified period of time. The program will open bringing up the user interface screen.
Plantronics softphone compatibility plantronics, now poly. Oct 17, 20 ipitomy communications is the premier pure voice over ip pbx system that is meeting a market demand internationally for a featurerich, price competitive unified communications business system. Small office powerful solid state ip pbx system is a fully featured ip pbx that supports the complete line of ipitomy features including the desktop q manager. Whether you are a call center or a busy small office, your team will be answering more calls efficiently and your customers will appreciate the increased level of customer service. The report details the number of calls, call duration, call origination and call destination. Mycalls call recorder equips mycalls call manager and mycalls call centre with full call recording capability. Ipitomy is a scalable pbx solution featuring a range of traditional telephony and emerging voip technologies. The ipitomy ip pbx will verbally advise you of the park location where the call has been positioned. Ipitomy pure ip pbx family the business phone system for the next 100 years.
Call manager enhances the way you communicate by making meetings call manager, our free online meeting tool for reservationlessplus, is an application for your desktop available for download or to run in your browser putting you in complete control of all aspects of your meeting including scheduling, participant management and security. The vip panel displays the ipitomy call manager screen and gets it off your desktop to make room on your desktop. Ipitomy support and sales teleco business telephone systems. Ipitomy qmanager provides state of the art presence management, user status, text messaging plus presence and text extended to your mobile phone. Your desktop has never had so much power and control. This should now be located on your desktop as well as in the program directory. The following goes over how to use q manager, with some basic setup instructions near the end. This makes it the ideal choice when including users and agents that are off site and need to work remotely.
It also allows you to initiate video conference call with up to 10 people. Sarasota, fl april 7, 2010 ipitomy communications announced today the release of desktop call manager dcmr2. Ipitomy acd and q manager can keep your team working at optimal effectiveness with ease. Currently operator and user are the only functional license. The client is free and will allow you to securely connect to the ncentral server. Download ipitomy telephone manuals for the ip550 and ip320 phones. Dallas business telephone, servcom, service, technician, tech.
R2 provides additional features and functionality to enhance business efficiency and expand your ability to communicate and collaborate. Ipitomy designs and manufactures a complete line of ip telephony equipment including ip pbx systems, ip telephones, desktop call manager and call center. Ipitomy is compatible with a complete family of fxs gateways. The soft phone automatically integrates advanced features like viewing the status of all users, click to dial, dialing contacts, chat, call recording and a convenient right click menu to make transferring calls to other users and user voice mail as simple as clicking. Features are designed to make all of the users daily activities simple and intuitive. Ipitomys desktop call manager gives you the power to do it all.
Communicate and collaborate with voice and text messaging. Ipitomys revolutionary desktop communications tool with simplified clicktocontrol call handling, convenient visually integrated panel vip, and innovative multisite support makes traditional dss consoles a thing of the past. You can add as many as required to systems for analog trunking integration. Mycalls call manager adds an extra dimension to call management and performance with an unparalleled range of userfriendly features.
Ipitomy desktop call manager revision 2 is here ipitomy dcm r2 is now available. We have 1 ipitomy ip pbx manual available for free pdf download. Transfer, page, send text messages using your mouse instead of the telephone keypad. Mobility calls can be transfered from ipitomy back through the system from your mobile phone. Ipitomy ip550 desktop reference guide ipitomy ip120 desktop reference guide ipitomy user quick reference sheet sms gateways text messaging ipitomy ip550 user training call manager user version training q manager user training video. Nec mycalls call management mycalls manager mycalls. Call manager enhances the way you communicate by making meetings convenient and easy to manage. Call manager, intercalls free online meeting tool for our reservationlessplus audio service, is an application for your desktop available for download or to run in your browser putting you in complete control of all aspects of your meeting including scheduling, participant management and security.
Ipitomy ip1100 compact powerful ip pbx system for up to 50 users ip1100 powerful ip pbx system fully featured ip pbx that supports the complete line of ipitomy features including the desktop call manager multisite suite of features. Displays how many of each call manager member type are licensed on the pbx. Calls can be transferred, parked, recorded and monitored with the click of a mouse. Call manager, intercalls free online meeting tool for reservationlessplus, is an application for your desktop available for download or to run in your browser putting you in complete control of all aspects of your meeting including scheduling, participant management and security. Besides all of ipitomys great features, the ip1100 is a compact chassis that is easy to mount to a wall. Ipitomy pbx phone system manuals and telephone guides for. View pc windows, download and run view pc launch java version my unattended pcs. Ipitomy desktop call manager yes yes yes yes yes load name database with file yes yes yes yes yes mobility applications yes yes yes yes yes multisite desktop call manager yes yes yes yes yes music on hold yes yes yes yes yes network utilities yes yes yes yes yes pure sipextensions yes yes yes yes yes rack mount 1u 1u1 4u 4u 4u. Q manage r optional provides presence management, text messaging, monitors the extension status of other users in the system and provides call control on the desktop for fast call.
Download the connectwise manage client nable technologies. Ipitomy philadelphia phone system ipitomy q manager. Desktop call manager or dcm is ipitomy s call management application for windows operating systems. Ipitomy q manager provides desktop management to make your day easier. Clicking the assign user licenses button will open a new window for assigning call manager licenses. Ipitomy pbx phone system manuals and telephone guides for download. Ipitomy communications is the premier pure voice over ip pbx system that is meeting a market demand internationally for a featurerich, price competitive unified communications business system. Ipitomy a qualtel cost saving full feature pbx solution. If you would like to use q manager as a remote user, we advise that the remote pc come in over a vpn.
It allows the user to control their calls and the calls of others within the system that they have permissions to control using the pc and the interface. The ipitomy ip400 is a 4 port pstn gateway that works with the entire ipitomy product line. Ipitomy s desktop call manager gives you the power to do it all. The vip panel shows the status of other users as well as conferences bridges, park and other system status. Provides supervisors with full control of extensions and automatic call distribution acd groups from their desktop.
To add an account press the settings icon which is the little gear icon next to the ipitomy logo bar. The ipitomy soft phone is designed to turn any windows based pc into a powerful telephone. Ipitomys award winning ip pbx solution has the power and intelligence to handle incoming call volume on your busiest days. Voip call forward always always transfer the call to others. Additional softphone insights are available for plantronics developed integrations in certain plantronics manager pro reports, for a full list of these softphone dependent. The port set must be forwarded to the pbx, typically 8080 or 80.
Besides all of ipitomys great features, the small office is a compact chassis that is easy to mount using the convenient vesa bracket. Ipitomy dialer with the click of a mouse button a user can call any number stored in their outlook contacts, stored numbers or any number in any program or browser. Ipitomy q manager provides state of the art presence management, user status, text messaging plus presence and text extended to your mobile phone. In this panel you can download the current license file, or upload a new license. Here you will find several of their popular phone guides and well as their ip1100 system administrator guide. Smart personal console user training phone and pbx capacities chart. These features help a business save money, win profitable new business and dramatically increase customer service levels. Ipitomy communications, llc basic services agreement. Save and so long as the pc is in an ip range included in the acl for call manager, you will have a working copy of q manager. Monitor the status of all users in one location or in multiple sites. Note this software requires that the pbx be running 3.
On the desktop call manager, it will work remotely but would require a vpn connection, which the remote phone does not require. If busy if phone is busy working, the call will transfer to others. When you do this the ipitomy ip pbx will position the call on the next available park location that is, if 701 is already in use, 702 will be selected. Appropriate for a busy receptionist, call center agent, standard phone user of busy executive.
Download the installer note if you are updating an existing version of q manager software, be sure and uninstall the old version first before installing the new version installation tips. Ipitomy supports the creation of branch office networks connecting multiple locations locally or around the globe. Miss call display turn on or off the display with miss call in the phone lcd. Ipitomy soft phone windows desktop 8 sip accounts uploads outlook contacts click to dial. Desktop call manager or dcm is ipitomys call management application for windows operating systems. With ipitomy, users and agents can work from home, or branch office locations. Mycalls call management software leicester dalys systems.
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